A while ago, I wrote a post on how to join the Fiverr affiliate program.
A little bit of engagement was happening on this post, and there were a couple of comments that needed to be answered.
Here’s what most of the people were complaining of:-
People argued they weren’t paid their commission, and Fiverr affiliate support didn’t respond to their queries.
Since any affiliate promotes a merchant for commissions, it’s the most crucial part to worry about if the commission withdrawal system isn’t working. That made me catch up with some official information on this issue.
Well, you don’t need to worry about it, your commissions aren’t going anywhere.
I reached out to my Fiverr affiliate manager Maxim and here’s the email I received:-
I would like to introduce myself, My name is Max, and I’ll be your affiliate manager at Fiverr. And sorry that we replied to you so late. Our system has undergone a serious upgrade. During the upgrade period, we were unable to answer client emails. From now on, we’ll be able to reply in a massively faster way.
Regarding your payouts question, I can’t update you with some generalization about why some affiliates can’t withdraw their earnings. Each payment case is individual. Generally, the procedure works the following way:
1) FDBs are generated in a frame of a certain month, let’s say April 2018.
I hope it helps.
Maxim Pilenko: Affiliate manager
He made it very clear that it isn’t the payment system’s fault. There are many (more than hundreds) of Fiverr affiliate and hence, every individual has to go through their own share of the commission withdrawal procedure.
For example, as Maxim said, I am promoting Fiverr here on BforBloggers and you bought a service from any given Fiverr freelancer in the month of May.
Now, Fiverr affiliate system will record this purchase and then you will undergo a few verification procedures such as:-
First, Fiverr will check if the user was FTB (the first time buyer) or not. If not, you won’t earn anything.
Second, If that was a first-time buyer, you will be given a commission based on the fixed percentage, and exact rates are shown below-
And after this, the third procedure is to go through the Fraud department checks that will ensure the purchase was not meant to misguide the Fiverr affiliate tracking system and was genuine.
All of this will take a total of 2 months.
That’s why the affiliate commission you earned in May will be paid you in July or in the first week of August. You must reach a threshold of $100 to receive the commission as Fiverr Affiliate.
You can reach out to your own affiliate manager since the support system is now resumed, and you can expect a faster response from Fiverr.